Back to Imutabl Support

Transaction stuck or failed

What to do when mint, collect, or send does not finish.

· Imutabl Support

  • Do not spam the confirm button
  • Check Base network status and your ETH balance for gas
  • Wait for the previous pending transaction to settle
  • Retry only after the app shows failed or cancelled

If funds left your wallet but the UI did not update, wait for confirmation, then refresh. Contact support with the transaction hash if it stays unresolved.

Related articles

Still need Imutabl Support?

Email hello@imutabl.com with your username and any transaction hash.